Phoenix believes our people are our success – through their skills, experience, commitment and attitude.
We recruit the best, and invest in them through training and by providing relevant experience.
We believe that customer satisfaction is developed through ‘people satisfaction’. This brings increased employee productivity, decreased employee turnover and contributes to a safer working environment.
We promote continuous improvement for personnel,
facilitated by a tailored training programme and continual coaching by expert company staff. The movement of people between projects is carefully managed to stimulate learning. Our people learn from each other, and the Company’s ‘know how’ is the sum of their pooled knowledge.
Find out more about each partner:
Matthew Auger FRICS, a Fellow of the Royal Institution of Chartered Surveyors and a founding partner of Phoenix Consulting with over 20 years experience in the Utilities, Infrastructure and Transportation sectors. Matthew possesses significant experience of the commercial management and project control of multi-million pound programmes of work including procurement, contract drafting, change management, dispute resolution and the negotiation and settlement of final accounts.
Ian McDermott MSc MRICS, is one of the founders of Phoenix Consulting, having previously held senior roles in consulting and contracting organisations. He has particular expertise in the utility, rail and transportation sectors and is regarded as an industry expert in the field of the New Roads and Street works Act having worked on major infrastructure projects. His particular core strengths are the development and implementation of commercially orientated systems, change management and procurement procedures, utilising his “people skills” through effective communication and management.
David Coates MSc MCIArb is an associate partner, a Member of the Chartered Institute of Arbitrators and holds a Masters degree in Construction Law and Dispute Resolution. He is an experienced contract and commercial consultant with over 14 years’ experience in the construction industry. David started his career working for two of the UKs largest construction companies before moving into a consultancy role and has worked on a range of projects in the roads, rail and utilities sector. David has a dual role within the company being responsible in the first instance for the growth and development of the dispute resolution services; whilst also at times providing more traditional commercial management services to clients. He has acted as party representative in formal adjudication proceedings as well as assisting parties in the preparation and defence of contractual claims.
Our people are our success – through their skills, experience, commitment and attitude.